Looking for an order/tracking information? Please include your order #, name, approx. order date and/or item(s) ordered... to help us identify your order.
We believe in great customer service! If we have not responded to inquiries in under 24 hours we ask that you check your email spam filter prior to yelling at us. Thank you!
Looking for an order? As a reminder from our product listings:
"Your BBCo purchase is always made for you after ordering. Please allow 14-28 days for delivery in the USA (depending on product). Allow 30 days for most international orders to 45 days for some of the more off the beaten path destinations. May arrive separate from other items."
About 50% of that delivery time is production time. If you signed up for Text Alerts your tracking # should be automatically be sent to you after your item has shipped.
If you did not sign up for text alerts or did not received your tracking # for any reason we are happy to located it for you. Please include either the order number, of name on the order and approximate date of your purchase in order to help us located your information faster.